Management technology of client experience

Discover our complete solution

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Optimize customer welcome

Forget the classic queue ! Offer your clients an optimal process in order to maximize their experience. Use a personalized reception terminal and offer a service that is adapted to your clients. Inform them of your special offers and your community involvement with an integrated digital signage tool!

Optimize customer welcome
Easily reach your client
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Easily reach your client

Support your clients through all the steps of the reception process, from walk-in clients to those who have booked appointments online. Quickly send them email or SMS confirmations.

Easily reach your client
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Improve your internal processes

The reception system makes it possible to improve the productivity of your resources. Our team will support and advise you with respect to the working techniques you should favour in order to maximize business productivity.

Improve your internal processes

Discover the solutions available in reception management

See the IMAJ packages

Do you need a personalized solution? – Contact us!

Contact us !

A solution for who ?

All merchants who make their clients stand in line. Our solution helps businesses optimize waiting time in order to offer an enhanced service.

Businesses from various sectors that need a call and appointment booking system for visitors and employees.

Financial | Automobile | Health | Education | Airport | Governmental | Retail | Municipal | Tourism | and more!

Includes

Delivery of the software and licence that will enable you to take advantage of the solution.

Programming and personalization (ticket distribution, website for appointment booking, statistics reports, call service, and supervision dashboard).

We offer training and support during a complete cycle of operations in order to evaluate and adjust optimally the reception management system.

We also offer refresher training on various topics: management dashboard, statistical analyses, and resource performance reports.

Our team will make sure that you get superior customer service and keep up with your technological needs.

Compatibility

Offered in French and English. Compatible with all environments (Mac / PC / Linux).

Services offered

Development and integration of solutions according to the clients’ needs.

The complete technological integration is necessary in order to make our solutions effective immediately.

Sale of platforms required for information sharing and complete technology integration, allowing for immediate use of the solution.